Mental models impact how and whether we can make system changes. When we shift mental models, we change the assumptions on which culture, policies, structures and practices are built.
Additional Resources:
Assumptions Matter – A set of slides describing the assumptions currently embedded in systems and the new assumptions needed to move toward a country where everyone has a fair shot at wellbeing.
Underlying Narratives Framing – This short video explains how our brains automatically take shortcuts, leading to inaccurate assumptions that can result in harmful decisions.
