This exercise and facilitator guide can help you outline facts and assumptions we make about someone. When we confuse facts and assumptions, we can make decisions that are not relevant to that person. Confirmation bias can impact the information we see and how accurate our picture of a person is.
These are a number of different case studies of different people that may be used for training purposes.
Marietta's story showcases how someone going through a traditional systems experience would have a drastically different experience than one going through an experience designed with wellbeing.
This resource describes how caseworkers at On the Rise applied wellbeing to support their constituents.